Frequently Asked Questions – Spa FAQ in Gulshan
We know you have questions. Here you will find clear, honest answers about our spa services in Gulshan, booking, pricing, policies, and more. If you do not see your question listed, please contact us directly.
Your Go-To Resource for Spa FAQ in Gulshan
We created this spa FAQ in Gulshan to save you time and give you confidence. We understand that booking a massage can feel like a big decision, especially if you are new to our spa or to massage therapy in general.
This page covers everything from what to expect during your first visit to our cancellation policy, pricing details, and the benefits of each therapy. We have also included answers about our location, opening hours, and the products we use.
If you are searching for a spa FAQ in Gulshan, you have found the most comprehensive one. We are committed to transparency because we believe that informed guests are happy guests. Take a few minutes to browse – you might find answers to questions you did not even know you had.
- Clear, honest answers
- Covers all key topics
- Updated regularly
- Designed for easy reading
Complete Spa FAQ in Gulshan – Everything You Need to Know
We have organised the most common questions into categories. Click on any question to reveal the answer.
Top 5 Questions – Spa FAQ in Gulshan Most Asked
Here are the five questions we hear most often from our guests. If you are in a hurry, start here.
What types of massage do you offer?
We offer Thai, oil, hot oil, hot stone, deep tissue, aroma, dry, four-hand, six-hand, and couple massage. Each is tailored to your needs.
How do I book a session?
You can book by phone, WhatsApp, or our online booking form. We recommend booking at least 24 hours in advance.
What are your opening hours?
We are open daily from 10:00 AM to 10:00 PM, including weekends. We are here when you need us.
Where are you located?
We are at 78 Gulshan Avenue, Dhaka 1212. We are centrally located in Gulshan, close to Gulshan 1 and 2.
Do I need to bring anything?
Just yourself. We provide towels, disposable undergarments, and all products. Wear comfortable clothing to your session.
Booking & Cancellation – Spa FAQ in Gulshan
We want your booking experience to be smooth and stress-free. Here are the key policies that govern our spa services in Gulshan.
Advance booking: We recommend booking at least 24 hours in advance to secure your preferred time and therapist. However, we do accept same-day bookings subject to availability.
Cancellation policy: If you need to cancel or reschedule, please notify us at least 2 hours before your appointment. This allows us to offer the slot to other guests. Late cancellations may be subject to a small fee.
No-show policy: If you do not show up for your appointment without prior notice, we may charge a fee equivalent to 50% of the service cost. We understand that emergencies happen, so please communicate with us.
Payment: We accept cash, mobile banking (bKash, Nagad, Rocket), and card payments. Payment is due at the end of your session unless you have a prepaid voucher.
- 24-hour advance booking recommended
- 2-hour cancellation notice required
- No-show fee applies
- Multiple payment options
Health & Safety – Spa FAQ in Gulshan
Your health and safety are our top priorities. Here are answers to common questions about hygiene, therapist qualifications, and more.
Hygiene practices: All linens, towels, and robes are washed at high temperatures with medical-grade detergents. Treatment tables are disinfected after every guest. We also use single-use items where appropriate.
Therapist qualifications: Every therapist at Touch Spa is certified and has undergone extensive training in their respective modalities. Many have trained internationally in Thailand and Bali.
Allergies and sensitivities: We use natural, hypoallergenic oils. If you have specific allergies, please inform us during booking or before your session. We can customise our products to suit your needs.
Medical conditions: If you have any medical conditions, injuries, or are pregnant, please let us know. We will adapt the therapy accordingly or advise if massage is not suitable for you.
- Medical-grade hygiene standards
- Certified, trained therapists
- Hypoallergenic products available
- Safe for most medical conditions
What to Expect on Your First Visit – Spa FAQ in Gulshan
We know that visiting a new spa can feel a little intimidating. Here is exactly what happens when you book your first session with us.
Arrival: Please arrive 5-10 minutes early. Our reception team will greet you and ask you to fill out a short health questionnaire. This helps us understand your needs.
Consultation: Your therapist will meet you and discuss your goals, any areas of discomfort, and your preferred pressure level. This is your time to communicate openly.
Treatment: You will be guided to a private, soundproofed treatment room. The therapist will use professional techniques, high-quality oils, and a calm atmosphere. You can always adjust pressure or focus during the session.
Aftercare: After the session, we will offer you water or herbal tea. We will also provide simple aftercare tips to help you extend the benefits of your massage.
- Friendly welcome and consultation
- Private treatment room
- Personalised session
- Aftercare advice
Gift Vouchers & Packages – Spa FAQ in Gulshan
We offer a variety of gift vouchers and packages. Here are common questions about them.
What denominations are available for gift vouchers? We offer vouchers in BDT 5,000, 10,000, 15,000, and custom amounts. You can choose any amount you wish.
How long are gift vouchers valid? All vouchers are valid for 12 months from the date of purchase. They can be used for any of our spa services in Gulshan.
Can I buy a package for multiple sessions? Yes, we have wellness plans and group packages. For example, you can purchase a pack of 4 sessions and receive a discount.
Are gift vouchers refundable? Vouchers are non-refundable but transferable. If you cannot use it, you can give it to someone else.
- Flexible voucher amounts
- 12-month validity
- Multi-session packages
- Transferable vouchers
Location & Access – Spa FAQ in Gulshan
We are centrally located in Gulshan. Here are answers to common location-related questions.
Where exactly are you located? We are at 78 Gulshan Avenue, Dhaka 1212. We are on the main avenue, between Gulshan 1 and Gulshan 2.
Is parking available? Yes, there is ample parking available near our building. You can park on the street or in designated parking areas.
How do I get to you by public transport? You can take a rickshaw, CNG, or bus to Gulshan Avenue. We are well-known, so most drivers know the location. Ride-sharing services like Uber and Pathao are also convenient.
Are you accessible for people with disabilities? We have ground-level access and a ramp for wheelchairs. Please inform us in advance so we can prepare for your arrival.
- Central Gulshan location
- Ample parking nearby
- Accessible via ride-sharing
- Wheelchair accessible
Service-Specific Questions – Spa FAQ in Gulshan
Quick answers about specific therapies we offer.
Is Thai massage painful?
It can be intense, but it should not be painful. Our therapists adjust pressure based on your comfort level. Thai massage is more about stretching and mobilising joints.
What is the difference between oil and dry massage?
Oil massage uses warm oil for smooth, flowing strokes, while dry massage uses pressure and friction without any oil. Both are effective; the choice depends on your preference.
How hot are the stones in hot stone massage?
Stones are heated to a comfortable temperature, around 50-60°C. They are tested on the therapist's hand before being placed on your body to ensure safety.
Can I choose the scent for aroma massage?
Yes, we have a selection of essential oils. You can choose lavender for calm, eucalyptus for invigoration, or peppermint for a refreshing effect.
Is couple massage done in the same room?
Yes, couple massage is conducted in a private room with two beds side by side. You can enjoy the experience together while each therapist works on you individually.
How does four-hand massage work?
Two therapists work in synchrony, each using two hands to create a continuous, flowing massage. It covers more of your body at once and is incredibly relaxing.
General Wellness Tips – Spa FAQ in Gulshan
Beyond our spa services, we want to share some general wellness advice. These tips help you get the most out of your massage and maintain your wellbeing.
Hydration: Drink plenty of water before and after your massage. It helps flush out toxins released during the session.
Rest: Try to avoid strenuous activity immediately after your massage. Give your body time to absorb the benefits.
Frequency: For optimal results, we recommend a massage every 1-2 weeks. Regular sessions help manage stress and prevent muscle tension from building up.
Stretching: Gentle stretching between sessions can help maintain flexibility and reduce stiffness. Ask your therapist for specific stretches.
- Stay hydrated
- Rest after your session
- Schedule regular visits
- Stretch between sessions
